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Wörwag Pharma located in Böblingen near Stuttgart is a mid-sized and internationally operating pharmaceutical company. As a family-owned company we develop and distribute biofactors and generics. We are represented in more than 35 countries with about 1200 employees.


Become a part of our team in our headquarter in Böblingen (near Stuttgart) because we are looking for you as a

  

Team Lead Customer Service & Logistics (m/f/x) 

 

Tasks:

 

  • Group-wide process responsibility for customer order processing and delivery of goods (order acceptance, invoicing, delivery, returns and customer complaints)
  • Coordination and monitoring of logistics processes
  • Monitoring of stock levels and bookings, including stocktaking
  • Supervision, control and selection of national and international logistics service providers (warehousing and transport)
  • Ensuring compliance in the areas of customs and preferential law and foreign trade
  • Ongoing process and cost optimization, as well as management of projects with the goal of process improvements
  • Key user responsibility for the SAP SD module
  • Further development of logistics reporting and its KPI's
  • Leadership and promotion of employees, including their competence development

 

Responsibilities:

 

  • Successfully completed commercial studies, ideally with a focus on logistics
  • Sound knowledge of logistics, in particular order processing, distribution concepts and freight forwarding
  • Knowledge of customs and foreign trade law is an advantage
  • At least 7-10 years of professional experience, ideally in the pharmaceutical industry
  • Business fluent in written and spoken English
  • SAP knowledge - module SD, as well as good knowledge of MS Office applications
  • Affinity for continuous process improvement and digitalization solutions
  • Strong communication skills and assertiveness
  • High level of commitment and ability to work under pressure
  • Healthy mix of strategic and entrepreneurial thinking, as well as a proactive hands on mentality complete your profile

 

What we offer:

 

  • A dynamic, international environment with the opportunity to take on responsibility quickly and extensively, to contribute experience and knowledge and to implement ideas

  • Varied challenges, as well as exciting projects with a strong team spirit

  • Compensation in line with the market and your performance, as well as additional benefits which can be used flexibly according to your needs, e.g.,   

    • Subsidy for direct insurance

    • Individual compensation options for days off, pension provisions or payout

    • Bonago vouchers for special occasions

    • Support for your general well-being and/or work-life balance

    • Health-promoting measures such as discounted conditions on over-the-counter (OTC) pharmacy products or health days

  • Flexible trust-based working hours, as well as the possibility of mobile working

  • Central company headquarters with good public transport connections, as well as mobility allowances

  • A wide range of opportunities for personal and professional development

  • Regular employee events

 

We are looking forward to receiving your application!